From ASB Website:
Like many teams across ASB, our Premium banking team has done a phenomenal job supporting customers through some pretty tough times recently.
Some of the team members have received some outstanding customer feedback, about their commitment to going above and beyond in the moments that matter that is just too good not to share! …
Roshan Manamperi, Premium Manager from East Auckland, received a compliment for helping a customer get his new business venture off the ground and it went straight to CEO Vittoria Shortt’s inbox!
“As long-time customers of ASB, my wife and I have been fortunate to have Roshan Manamperi, Premium Manager, East Auckland, looking after our banking needs for the past three years. Roshan’s high-level of customer service and genuine interest in our family’s well-being has been invaluable and greatly appreciated. I left the corporate world in 2019 to set up my own business and would probably not have made the move without Roshan’s backing and support. In little over a year since the launch, the business is now working with ten clients on corporate affairs-related issues. I wish you and the ASB team the very best in navigating the challenges ahead”
We had a chat with the team members to find out more about these moments and how they felt, supporting these customers in the moments that mattered the most.
Well done … Roshan, and thank you for being #brilliantwhenitmatters